Accessibility Statement for the website www.maccaferri.com
This statement was drawn up on 31 July 2026.
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Officine Maccaferri S.p.A. is committed to ensuring the accessibility of its website www.maccaferri.com, in accordance with Legislative Decree No. 82 of 27 May 2022, implementing European Directive 2019/882.
Officine Maccaferri S.p.A. believes it is a collective moral duty to allow everyone to access information, products and services without encountering obstacles or barriers, so that every person can live with dignity, equality and independence. For this reason, resources have been invested to make the website easier to use and more accessible to everyone, including people with disabilities.
In compliance with Legislative Decree 82/2022, the following information is provided below:
- information on the assessment of how the service meets the accessibility requirements, specifying the applicable requirements;
- a general description of the service, in accessible formats;
- the descriptions and explanations needed to understand how the service works;
- a description of how the service meets the accessibility requirements;
- information demonstrating that the service delivery process and its monitoring ensure the service's compliance;
- assistance and reporting of any accessibility issues.
1. Accessibility requirements and applicable criteria
The requirements for digital accessibility are set out in Legislative Decree No. 82 of 27 May 2022, “Implementation of Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services”, which, for technical aspects, refers to the UNI EN 301549 standard.
Specifically, the website's compliance must be assessed against the criteria set out in Chapters 9 “Web” and 10 “Non-web content”, which reference the Web Content Accessibility Guidelines (WCAG) 2.1 at levels A and AA.
The four fundamental principles of digital accessibility, as set out in WCAG 2.1, are:
- Perceivable - Content is presented clearly and understandably.
- Operable - The interface can be easily navigated by all users.
- Understandable - Information and actions are intuitive and easy to interpret.
- Robust - The website is compatible with the most common assistive technologies.
Areas excluded from the scope of application
Article 1, paragraph 5, of Legislative Decree No. 82/2022 states that the provisions of the decree do not apply to the following website content and mobile applications:
- pre-recorded time-based media published before 28 June 2025;
- office file formats published before 28 June 2025;
- online maps and mapping services, provided that, for maps intended for navigational use, essential information is available in an accessible digital format;
- third-party content that is neither funded nor developed by, nor under the control of, the economic operator concerned;
- website content and mobile applications considered to be archives, meaning they contain only content that has not been updated or revised since 28 June 2025.
2. General description of the service
This website is aimed at end consumers and provides commercial information about Maccaferri, a company specialising in engineering solutions for the civil construction, geotechnical and environmental markets. The website allows users to learn about the Group, browse products, solutions and application sectors, access case histories, technical documentation, brochures and in-depth content, locate international offices, and contact company experts.
3. How the service works
The website can be accessed from desktop, tablet and smartphone devices using the main web browsers currently on the market, and is available in several language versions. Navigation is via a main menu that allows users to access the main sections.
Users can make use of the website's features as described below:
- View company information: users can learn more about the company by accessing the dedicated sections, which cover the Group's history, international presence, values, engineering approach, innovation, and the company's role in developing solutions for resilient infrastructure and climate adaptation.
- View business sectors: users can access the dedicated section to learn about the main areas in which Maccaferri operates, including energy and natural resources infrastructure, industrial applications, safety and climate resilience, smart infrastructure, transport, urban infrastructure, and water and environment. For each sector, users can open the relevant page and view in-depth content.
- View design applications: users can access the dedicated section to identify the areas of application for Maccaferri's solutions.
- View engineering solutions and systems: users can access the dedicated section to view the solutions the company offers for different design needs. The dedicated pages include technical descriptions, areas of use, application benefits, and links to related products, case studies or documentation.
- View products: users can access the dedicated section to view the Maccaferri product catalogue. For each available product, users can open a dedicated page with descriptions, technical specifications, applications, images, informational materials and, where available, downloadable technical documents.
- View case histories and success stories: users can access the dedicated section to learn about projects carried out by Maccaferri in various countries and application contexts. Each case study has a dedicated page providing information on the project, the needs addressed, the solutions adopted and the results achieved.
- Interact with the AI chat: users can request certain information and receive answers via a chat with a virtual assistant available on the homepage.
- Access tools and technical resources: users can view the dedicated section to access design support materials and tools, including the Digital Design Hub, Knowledge Centre, BIM libraries, webinars, brochures, catalogues, technical documentation and in-depth content.
- View news and editorial content: by selecting the relevant menu item, users can reach an external portal with updates on the company, projects, investments, corporate initiatives, innovation and Group activities.
- View job opportunities: users can access the dedicated section to learn about the company's approach to its people, organisational culture and available career opportunities, view any open positions and apply via an external platform.
- Find international offices and contacts: users can use the sections and links dedicated to contacts to find the office best suited to their needs, view available contact details, and get in touch with the company or with Maccaferri experts in various countries.
- Contact the company: users can access the dedicated section and contact the company via a contact form.
- Subscribe to the newsletter: users can use the dedicated newsletter link to subscribe to company updates by entering the required details and confirming the subscription as described on the website.
- Access the reserved area: from the dedicated button, users can access their reserved area, hosted on a platform external to the website.
4. Compliance with accessibility requirements
This website is partially compliant with the requirements set out in Annex A of the UNI CEI EN 301549 standard, due to the following non-conformities:
- some web pages do not comply with the requirements of Chapter 9 “Web” of the UNI CEI EN 301549 standard;
- PDF files that can be downloaded from the website do not comply with the requirements of Chapter 10 “Non-web documents”.
In particular:
- video elements do not have captions or subtitles;
- some content does not follow a logical heading hierarchy;
- some functional or structural relationships between elements are conveyed only through CSS or physical position, and are not programmatically associated;
- some link text does not meet the minimum required colour contrast;
- some elements do not have adequate colour contrast;
- some content cannot be operated using a keyboard;
- some elements lack controls for managing content, which may interfere with screen readers or confuse users;
- some pages do not allow users to quickly skip repetitive content, such as the navigation menu, to reach the main section directly;
- some documents do not have an informative title;
- in some sections, the order in which information is read via keyboard is not consistent with the meaning of the content;
- some links do not have an understandable label and cannot be reached when navigating by keyboard;
- some links do not clearly and correctly communicate their purpose;
- in some sections, content does not provide a visible indication of keyboard focus, which can make it difficult to know one's position when navigating without a mouse;
- some pages do not correctly indicate the language used, making it more difficult for assistive technologies to read them;
- some clickable elements are placed inside other interactive elements, creating confusion during navigation;
- some buttons are not recognisable to users of assistive technologies;
- in some forms, components do not have a label correctly associated in the code and do not clearly communicate their name, function or state to assistive technologies;
- some elements use invalid or incompatible attributes, which may provide incorrect information to assistive technologies;
- in some cases, page elements do not clearly indicate their purpose or function.
5. Accessibility monitoring process
Officine Maccaferri S.p.A. is paying particular attention to the service delivery process to ensure it meets the requirements set out by digital accessibility regulations, with the support of external consultants for the following activities:
- technical verification of the website's accessibility through a gap analysis;
- user testing of the main user flows, including with the use of assistive technologies;
- analysis of third-party technologies, plug-ins and services implemented on the website;
- reporting of the gaps and non-conformities identified through technical verification and testing;
- validation of the corrections made to non-conformities;
- drafting of publicly available accessibility documentation;
- definition of internal policies and procedures for handling user assistance requests.
Officine Maccaferri S.p.A. also intends to consider carrying out periodic technical audits to monitor the website's accessibility over time, potentially with the involvement of third parties specialising in digital accessibility, in order to make further improvements, including those arising from user suggestions.
In such cases, technical audits will be carried out by an external consultant specialising in accessibility, using technology tools that are kept up to date with current regulations, to re-assess the compliance status through various methods: semi-automated code checks, manual user testing, and the use of assistive technologies.
6. Assistance and reporting of issues
If you have difficulty accessing the content or features of the website, or need any further assistance, you can send a message to the following email address: dpo.hq@maccaferri.com
In your message, please specify:
- first and last name;
- the address of the web page or section of the website concerned;
- a clear and concise description of the problem encountered;
- the tools used (operating system, browser, any assistive technologies);
- any suggestions for improving accessibility.
Reports will be handled as quickly as possible and will help continuously improve the accessibility of the website.